My late mother was very satisfied.
The lift has now been repurposed in excellent order.
Very, very expensive. Claimed to produce a chair to our measurements but actually only supplied stock sizes to our measurements. Unclear Invoice and verbal sales claims led to subsequent supply being different to what we thought we had bought. Errors occurred when changes were made. However, the firm were very good in working to correct their errors and fair in paying compensation where appropriate. All admin staff were very helpful but seemed to be backed by horrendous bureaucracy. I could have
The stair lift is well made and the installation went very well. The problem was finding someone who would service the chair lift. Most vendors will only service the lifts that they install. After many months of the lift being useless, I found a service company willing and able to get it working. Without service, I would not buy any stairlift.
Cannot complete survey as I have only just ordered chair